FROM: ocio@mines.edu
SUBJECT: DUO MFA 30-day Remembrance is Here!
TO: campus email lists
Orediggers,
As CIO Andrew Moore wrote in his blog earlier this month, DUO Multi-Factor Authentication (MFA) will be updated to allow for a 30-day remembrance period, reducing the number of times you will be prompted to verify your identity to access Mines applications and services. This much-anticipated change will roll out to the Mines community tomorrow, Wednesday, September 28 at 7:00 a.m.
In addition to the 30-day remembrance change, you will also see updated DUO prompts when going through the MFA process.
If you have questions, please check out these Knowledge Base articles: Settings and Prompts and Add or Manage devices after Enrollment. For additional support, you can submit a Mines Help Center ticket or call the Mines Service Center at 303.384.2345.
Mines ITS
Visit: https://helpcenter.mines.edu
Call: (303) 384-2345
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Please verify the authenticity of this official ITS notice by visiting “https :// its . mines . edu / verify”. Remember to always check messages purporting to be from ITS.
If you receive any suspicious messages about your Mines credentials or asking you for sensitive information, please do not click through any links or attempt to reply – report them to ITS, for further investigation, via a Mines Help Center ticket (https :// helpcenter . mines . edu).