Customer Experience
(Formerly Educational Technology and Accessibility)
The IT Customer Experience group is focused on improving outcomes and the user experiences for Mines students, faculty, and staff by supporting the adoption and use of accessible technologies, services and solutions to enhance teaching and learning across campus.
Services and Resources
Accessibility
Ensuring access to technology and information for everyone
Canvas and Digital Learning Tools
Technology solutions to make teaching and learning more efficient and effective
Continuing and Professional Education Services
Technology support for lifelong learning
To request support, fill out a service request at Mines Help Center.
Customer Experience Leadership
Customer Experience Team
Rich Tyrrell-Ead
Title and contact - Software and Applications Support Engineer (CPES)
rtyrrellead@mines.edu
