IT News
What’s happening in Information Technology (IT)? This is the place to be if you want to be in the know! Watch for a blog from our CIO, newsletters, etc!
CIO Updates
IT Customer Experience Team
Part of my executive education included the opportunity to work in Sun Microsystem’s Customer Advocacy organization. This team proactively engaged with customers and reacted when they experienced friction with Sun Microsystems. In essence, we were the internal...
Data Warehouse and Analytics
As mentioned in the Workday update sent on Friday, a long-term multi-source data warehouse solution is underway. Recently, Mines signed a contract for Edify, our first comprehensive data warehouse and analytics solution. Edify is designed for higher education and is...
IT Tips and Tricks
With Halloween behind us, it is a great time to introduce a monthly communication from IT in the Daily Blast called IT Tips and Tricks. These are not Halloween tricks but, instead, technology tips and tricks that will enrich your technology experience at Mines. ...
Phone Modernization Survey
Do you have a desktop phone? Do you use it? What is working? What is not? These are a few questions Mines IT is asking as we embark on a critical project to replace and modernize our phone system. Our current phone system is old technology supported minimally by an...
Removal/Controlled Use of Local Admin Rights
With the recent cyber breaches at the Colorado Department of Higher Education and the National Student Clearinghouse, it is top of mind that cyber incidents are causing significant disruption to universities and related entities. According to Educause, “Education is...