2017 staff of the CCIT Technology Support Center

MSC: IT Starts Here!

ITS’s Mines Service Center (formerly the Technology Support Center) serves as the first point of contact for Mines students, faculty, and staff who need help with computers and other technology. Customers can:

DIYers, like to do your own troubleshooting? Check out our Knowledge Base and/or  FAQfinder knowledge base of self-help information.

Mines Service Center Hours (Drop In)

Monday-Friday | 7 am – 5 pm

Phone (same hours): 303.384.2345

Visit the MSC Satellite in Arthur Lakes Library

The MSC SatellITe in Arthur Lakes Library is a full-service extension of the ITS Mines Service Center (formerly the Technology Support Center — TSC).

Visit for support with issues like:

  • Networking (VPN, wireless, wired connections)
  • OrePrint
  • Password resets
  • Lab-computer assistance

Hours: 8 am-5 pm Monday-Friday, closed weekends and during the summer break.

ITS satellite logo

Contact Us

Mines Service Center (formerly Technology Support Center)
Center for Technology and Learning Media, Room 156 (NE corner of building)
1650 Arapahoe St
Golden, CO 80401

Support Line
Request help online

Manager, IT Service Management
TJ Tremblay

Work in the MSC

Come work with us to help solve tech problems for the Mines community.