MSC: IT Starts Here!
ITS’s Mines Service Center (formerly the Technology Support Center) serves as the first point of contact for Mines students, faculty, and staff who need help with computers and other technology. Customers can:
- Visit us in person, CTLM Building 156 | map
- Request help online
- Call 303.384.2345
DIYers, like to do your own troubleshooting? Check out our Knowledge Base and/or FAQfinder knowledge base of self-help information.
Mines Service Center Hours (Drop In)
Monday-Thursday | 7 am – 9:00 pm
Friday | 7 am – 5:30 pm
Saturday | 9 am – 5:30 pm
Sunday 9 am – 9 pm
Phone (same hours): 303.384.2345
Visit the MSC Satellite in Arthur Lakes Library
The MSC SatellITe in Arthur Lakes Library is a full-service extension of the ITS Mines Service Center (formerly the Technology Support Center — TSC).
Visit for support with issues like:
- Networking (VPN, wireless, wired connections)
- OrePrint
- Password resets
- Lab-computer assistance
Hours: 8 am-5 pm Monday-Friday, closed weekends and during the summer break.
Contact Us
Mines Service Center (formerly Technology Support Center)
Center for Technology and Learning Media, Room 156 (NE corner of building)
1650 Arapahoe St
Golden, CO 80401
Support Line
303.384.2345
Request help online
servicedesk@mines.edu
Manager, IT Service Management
TJ Tremblay
tjtremblay@mines.edu
303.273.3453
Work in the MSC
Come work with us to help solve tech problems for the Mines community.