20 June 2019 (8:00 – 9:00 am and 12:30 – 1:30 pm) :: Banner Development and Production Outage

Jun 19, 2019 | Outages

We are applying a security patch tomorrow that affects some Banner services. Please see below for the schedule and specific systems affected: Development – 8:00 – 9:00m. All test instances (Drill, Chisel, Rock, Tonka) of Banner 8 Forms (aka INB), Banner 8...

15 June 2019 (6:00 – 9:00 am) :: Network Maintenance

Jun 13, 2019 | Outages | 0 comments

CCIT will be performing network maintenance from 6-9A.M. on Saturday June 15th.  Academic buildings and residence halls may experience service interruption during this time.  Buildings affected by this maintenance will experience approximately a 30 minute outage...

6 June 2019 (11:30 a.m. – 2:30 p.m.) :: Banner Development Systems Outage

Jun 6, 2019 | Outages | 0 comments

Apply OS patches in development systems (System Administration). All development/test instances of Banner 9 Admin, Banner 8 INB, Banner 8 Self-Service, BEIS, BDM, TEM, Workflow, UC4, e~Print, ODS/Cognos and Trailhead will be unavailable during this time. Sorry for the...

13 June 2019 (5:30 – 8:30 p.m.) :: Banner Production Systems Outage

Jun 6, 2019 | Outages | 0 comments

Apply OS patches in production systems (System Administration). Banner 9 Admin, Banner 8 INB, Banner 8 Self-Service, BEIS, BDM, TEM, Workflow, UC4, e~Print, ODS/Cognos and Trailhead will be unavailable during this time. Sorry for the inconvenience and thank you for...

30 May 2019 (5:30-7:30 pm) :: Banner Production Systems Outage

May 30, 2019 | Outages | 0 comments

CCIT Enterprise Systems will apply a time-sensitive Financial Aid Banner patch in production Friday, May 30, from 5:30 to 7:30 pm. Our apologies for the late notice. Unfortunately this patch fixes a current production issue and cannot be delayed. Please let me know if...

The new Mines Help Center is here

Mar 17, 2019 | News, Outages

Same URL, new system The new Mines Help Center is the place for online help with your technology issues, project-management requests, and frequently asked (tech) questions. To access the new Helpdesk, visit https://helpdesk.mines.edu to submit a support request or...