27 Feb 2020 (5:30 – 8:30 pm) :: Telecom Updates

Feb 27, 2020 | Outages

Telecom will be applying updates to the telephone and speech automated systems tonight starting at 5:30 pm. Users may experience intermittent service interruptions. If you have any questions please email telecom@mines.edu.

25 Feb 2020 (9:00 – 9:30 am) Mines Help Center Down

Feb 25, 2020 | Outages

UPDATE: Mines Help Center (https://helpcenter.mines.edu) is up again. You may have to clear your browser cache to make it work. Here’s info for clearing your web cache: https://its.mines.edu/clear-cache/ There have been some delays in our switchover of URLs for...

17 Feb 2020 :: Google Chrome v80 Issues with SSO

Feb 18, 2020 | News, Outages

Starting the week of February 17th, 2020 if end users are not able to successfully authenticate using SSO the quickest work around will be to use Microsoft Edge or Mozilla Firefox and put in a ticket with their internal IT group to ensure the appropriate patches or...

February 2020 :: Scheduled Maintenance for Banner Systems

Feb 6, 2020 | Outages

Maintenance schedule for Banner and related systems in February: Development systems – Thursday, February 6 from 11:30m. – 2:30 p.m. Apply Oracle patches in development systems (Enterprise Systems). All development/test instances of Banner 9 Admin, Banner 8 INB,...

7 Feb 2020 (5:00 PM) :: BDM Shutdown

Feb 5, 2020 | Announcements, Outages

We will be shutting down the BDM system for good on February 7th at 5:00 pm. OnBase is the system that replaced BDM and it went live October 2019. If you do not have access to OnBase and need it, please put in a ticket in TDX requesting access. For more information,...

3 Feb 2020 (3:00-6:00 PM) :: Potential internet disruption

Feb 3, 2020 | Outages

Beginning some time after 3 P.M. today we will be connecting the new Comcast IPTV service.  This will involve a change to the border router.  No impact is expected from this work, but there could be a brief disruption to internet connectivity.  Please let us know if...