Aug 20, 2020 | News, Newsletter
Upcoming ITS Security Enhancement: Multi-factor authentication and email policy update In an effort to protect Mines information and keep our data as secure as possible, we are updating our email policy and instituting the use of multi-factor authentication. By making...
Aug 18, 2020 | News, Newsletter
Learn, test and experiment with Teams during ITS’ weekly workshop: 8 a.m. Wednesday Every Wednesday from 8 to 9 a.m., ITS is hosting Teams workshops for Mines staff to learn, test and experiment with Microsoft Teams. The format is open and casual and is intended...
Aug 18, 2020 | News, Newsletter
ITS: Live Lecture Capture Zoom forums on Thursdays from 9 to 10 a.m. ITS installed Live Lecture Capture equipment in all classrooms over the summer to provide students with more choices for how to attend lectures. Lectures will be recorded via Zoom using cameras and...
Aug 18, 2020 | News, Newsletter
Changes in ITS services this fall: Enhanced phone and live chat support, in-person service by appointment only In preparation for the fall semester, ITS has modified our menu of in-person support services to keep us safe and comply with university requirements and...
Aug 13, 2020 | News, Newsletter
Test out BlasterBot now and help it learn and better serve the Mines community. BlasterBot is now living in the Mines Help Center and ITS web pages to help connect you with the guides and support services you need. In addition to answering your questions by utilizing...