Information Technology (IT)

Colorado School of Mines

In-Person Help

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Self Help or
Request Help

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Verify an IT Email

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Want to Work for IT?

Do you like working with technology and helping people? Do you want to put your skills to use and make a difference in service delivery to our faculty, students, and staff while earning some spending money? Come work for Information Technology (IT) in the Mines Service Desk or on various IT projects and initiatives! IT hires students for a variety of positions across campus. Some positions require technical expertise but others don’t have any specific prerequisite knowledge requirements.


Planned Outages

29 Sep 2023 (6-11:59pm) :: Banner Systems Maintenance

Banner Systems Maintenance IT will be performing scheduled maintenance to Banner on September 29th, from 6:00 PM – 11:59 PM.   During this maintenance, the following services will be unavailable:  Banner Admin  Application Navigator  Banner Self-Service 9  If you have...

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CIO Blog

IT Customer Service: Call xHELP

We all know the feeling when tech goes off the rails and you need help.  Can you get reliable IT support in a timely manner?  Is a technician available to get my PC, Mac, and AV equipment running again? In March, I shared the work we’d be doing to reinvent the IT...

IT Support – A New Way

From time to time, we all have technical issues that frustrate us and cause precious time to be lost.  The time it takes to resolve your technical challenges is crucial to your productivity and directly impacts our reputation at Mines.  When I arrived at Mines in the...